Ridgeline
SM
PipelineSR-2408·Insurance · Hail replacement

Victor & Elena Ruiz

14722 W 88th Terrace, Lenexa, KS

Stage
Production
Estimated value
$31,700
Next actionCrew on site - quality check tomorrowDue today · Devon Carter

Proposal

Viewed - unsigned$31,700

Customer viewed this proposal 2 days ago. Follow-up recommended.

SentAugust 23
ViewedAugust 25
Views3 times
TemplatePremium homeowner

Activity

Photos

14 photos · Aug 22 inspection
InspectorDevon Carter
Completed2026-08-18 2:14 PM
Storm typeHail · August 2026
Roof conditionPoor
Insurance involvementUSAA claim filed
Damage summary
  • North slopeSevere
  • South slopeModerate
  • Gutters & downspoutsModerate
  • SidingMinor
  • InteriorNone

Full replacement recommended. Damage exceeds repair threshold on all primary slopes.

  • Complete QC walkthrough
    Rachel Kim · due Yesterday, 3:00 PM · Production · Automation: Install completed
    HighOpen
  • Send final invoice
    Dale Hartman · due Aug 28, 5:00 PM · Financial · Automation: QC passed
    NormalOpen
  • Send warranty and closeout package
    Rachel Kim · due Aug 21, 5:00 PM · Admin · Automation: Final payment received
    NormalCompleted

Calls, texts, emails, notes, tasks, appointments, documents, proposal and payment activity all land on the one job timeline below. Nothing lives in a separate inbox.

  • CallOutbound·2026-07-20 9:31 AMDevon Carter

    Intro call. Homeowner described missing shingles after last week's storm. Wants a written estimate.

  • SMSOutbound·2026-07-20 9:40 AMDevon Carter

    Hi, this is your rep with Summit Ridge Roofing. Confirming we'll be out to look at the roof. Text me anytime.

  • SMSInbound·2026-07-20 10:02 AMVictor & Elena Ruiz

    Sounds good, thank you. Afternoons work best for us.

  • NoteInternal - not visible to customer·2026-07-20 10:05 AMDevon Carter

    Prefers afternoon appointments. Gate code 4417.

  • EmailOutbound·2026-08-20 10:05 AMDevon Carter

    Sent proposal with three options and financing details.